Shell Design Stainless Steel Serving Spoon Set (2pcs)

At spooncutie.store, we design every product to bring simplicity, comfort, and joy into your daily kitchen routine. If for any reason you are not completely satisfied with your purchase, we are here to help.

🕒 Return Window

You have 30 days from the date of delivery to request a return or refund.

After 30 days, unfortunately, we are unable to offer a refund or exchange.

✅ Eligibility for Returns

To be eligible for a return, your item must:

• Be unused, unworn, and in the same condition that you received it
• Be in its original packaging
• Include proof of purchase (order confirmation or receipt)

We reserve the right to refuse returns that do not meet these conditions.

🚫 Non-Returnable Items

The following items are not eligible for return:

• Items that have been used or damaged by the customer
• Items returned without prior approval
• Final sale or promotional clearance items (if stated)

💳 Refund Process

Once your return is received and inspected:

• We will notify you via email regarding the approval or rejection of your refund
• If approved, your refund will be processed within 5–10 business days
• Refunds will be issued to your original payment method

Please note that original shipping fees (if any) are non-refundable.

🔄 Exchanges

We only replace items if they are defective or damaged.

If you need an exchange, please contact us at:
📧 support@spooncutie.store

📦 Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect
• We recommend using a trackable shipping service

📩 Contact Us

If you have any questions regarding returns, please contact us:
Email: support@spooncutie.store